rosity to us shareholders. Management and all personnel of AAL are of course carrying out a terrific position, reflected in the regular rise of
I wished to vent my disappointment Along with the baggage situation with all your airline. Every thing else was great, but the way my baggage was handled would make me Assume two times ahead of scheduling with AA again. I had been charged $twenty five Each and every way for one bag, not becoming instructed my bag may very well be carried on for no charge. To incorporate insult into the $50 billed, my bag was weakened on the outside on remaining returned to me.
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Eventually we obtained all of our bags not to mention considered one of my luggage wasn't there. As predicted it had been shed, my sons car or truck seat was dropped. The exact same females that experienced lied before defined that it had to be there, scanned in.
LIES. American Airlines has lied to me consistently. My bag didn't get there on the airport. I had been expecting an extended time frame for the carousel and no baggage came out for my flight. Nor did anybody from the baggage Business that had a transparent check out on the carousel occur out to mention almost nothing could be coming. I checked on the Business and so they then explained there was NO Rationale why my suitcase shouldn’t have arrived. They were being to ship my suitcase to me at my lodge. At two:24 PM I acquired a cell phone contact from a recorded message indicating my bag was picked up and might be sent in six hours. LIE. I known as the delayed baggage range and was told it had been picked up at three PM and can be sent within just 6 hours. LIE. I checked on-line this night and it reported it absolutely was picked up at three PM and would be sent in 6 hours. LIE.
My spouse and i had a flight leaving Richmond Virginia by using a closing destination of Seattle Washington. We've been aware of flying and experienced flown other Airways previously that 7 days gonna and from numerous destinations. We had all our information and facts and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt ask if those who are flying are armed forces personnel so we started over and waited in line to speak into a representative on the counter. As soon as we have been up in the counter we told a Girl at the rear of the counter that my husband is inside the armed forces and we had two baggage to examine in. Thats once we were being informed that our bags exactly where in excess of body weight and It might be 250$ excess. We requested to the lady to indicate us where the deal pricing is created. She was unable to provide that facts and went on to tell us we could seem it up ourselves. My husband who is enlisted in the U.S. Coastline Guard hasn't experienced to pay excess or any amount of money for baggage, on orders or own. My partner gave her the 250$ and that is when the consultant we have been Talking with shortly became pretty impolite and threatened to terminate our whole flight.
I used to be hoping to acquire ticket for fifteen 12 months previous son and couldn’t use Site for he was regarded small. I known as purchaser service and she or he assisted me with airline invest in. I particularly requested if I needed to cancel if I could within just 24hours. This attendant stated Certainly. I found out 4 hours afterwards The main reason son would want to fly was cancelled. I called back again to terminate the flight the attendant instructed me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I instructed her problem as said earlier mentioned she said she couldn’t do something. I questioned for your supervisor, I received one and explained the problem, she explained I couldn’t cancel it and get my a refund she was extremely impolite and hung up on me. I known as back again to request for an additional supervisor and as I had been talking to this supervisor she informed me that the final supervisor said in her record I refused voucher. What ever a voucher was I was not even absolutely sure. Then 2nd supervisor instructed me what she considered. So the flight wasn’t cancelled considering the fact that she said to attend a few days just before I make my remaining selection and she would wave modifying charge to do so And that i shouldn’t have any difficulties.
I flew American Airways for The very first time and it will be my past time it was essentially the most Awful expertise I had at any time had which has a airline. hardly ever all over again you experienced improved Obtain your act together
We boarded explanation the airplane and there have been two great gentlemen attendants. They served 1 spherical of drinks very quickly and never arrived back all-around and questioned if we would have liked anything to drink.
I am unhappy to state I am let down in American Airline’s handling of the make a difference. We never ever been given our bags till late within the day on March thirteenth. To add insult to harm we had been charged $25 for each bag by American Airways for our return flight dwelling Though we didn’t pay out to check our luggage on the way into the Virgin Islands.
The thing is a closely associated example of this with American Airlines. I not long ago took a trip and so they in no way bought me to my place.
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Undeniably think that which you explained. Your preferred purpose seemed to be on the web The only aspect to recall of. I say to you personally, I unquestionably get annoyed simultaneously as other people take into consideration considerations they plainly usually do not realize about.